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  • Attendee Frequently Asked Questions (FAQs)

    General Information
    What if I need to cancel my registration?

    Please contact the ACFE directly at (800) 245-3321 / +1 (512) 478-9000 to cancel your registration.

    Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee. Terms and conditions are subject to change without notice.

    Can I register for the ACFE Global Fraud Conference by phone?

    You can register for the conference by phone, fax, online or by mail:

    Register Online 
    Register by phone: (800) 245-3321 (U.S. and Canada Only) / +1 (512) 478-9000 
    Fax: Fill out the Registration Form and fax to: +1 (512) 478-9297 
    Mail: Fill out the Registration Form and mail to:
        716 West Avenue
        Austin, Texas 78701 

    How do I know if I'm registered?

    You will receive an emailed confirmation once we process your completed registration form or handle the registration over the phone.

    What if I sign up for a breakout session that is already full?

    You will not be able to register for a breakout session that is full. The session will be marked closed.

    When will I receive my name badge?

    Your badge will be in your registration packet and will be available when the on-site Registration Desk opens on Sunday, June 23.

    How do I pay with a purchase order?

    We will need to have a copy of the purchase order. Copies can be mailed to the ACFE (716 West Avenue, Austin, TX 78701, USA) or faxed to(+1 (512) 478-9297. Government or educational institutions only.

    Will handouts be provided on-site?

    Course books for the Pre- and Post-Conferences will be handed to you when you first arrive at the registration desk. A link to the Main Conference course materials will be provided via email before the event and materials may be printed prior to arriving at the Conference or accessed through the conference mobile application. A CD will be provided to all Conference attendees with all course materials for future reference.

    How can I pay my balance?

    You can pay with a credit card, check, wire transfer, money order or cash on-site.

    Do I need a photo ID?

    Photo ID is not required.

    The conference is sold out. Is there a waiting list?

    Yes, the ACFE does maintain a waiting list for individuals still wishing to attend the conference. As with any event, cancellations are inevitable and we do anticipate some spots will become available. Request to be added to the waiting list by emailing our Events Department at Events@ACFE.com or Member Services at MemberServices@ACFE.com.

    Exhibition Information
    What are the Exhibit Hall hours?*

    Sunday, June 23
    7:00 p.m. - 9:00 p.m. (Welcome Reception)

    Monday, June 24
    7:30 a.m. - 3:30 p.m. (Exhibit Hall Open)

    Tuesday, June 25
    7:30 a.m. - 3:30 p.m. (Exhibit Hall Open)

    *Schedule subject to change.

    Where will the ACFE Bookstore be located?

    The ACFE Bookstore will be located in the Exhibit Hall. Browse the latest titles in anti-fraud education, meet featured authors at daily book signings and take advantage of exclusive conference savings on select titles.

    What are the ACFE Bookstore hours?*

    Sunday, June 23
    7:00 p.m. - 9:00 p.m.

    Monday, June 24
    7:30 a.m. - 3:30 p.m.

    Tuesday, June 25
    7:30 a.m. - 3:30 p.m.

    Wednesday, June 26
    7:30 a.m. - 12:30 p.m.

    Thursday, June 27
    7:30 a.m. - 3:35 p.m.

    Friday, June 28
    7:30 a.m. - 3:35 p.m.

    *Schedule subject to change.

    Where will the Cyber Café be located?

    The on-site Cyber Café will be located in the Exhibit Hall. Check your email, connect to the Internet or download files in your free time. The ACFE Cyber Café will feature: 

    • Walk-up computer stations set up with flat screen monitors and Internet access
    • Charging stations for your mobile devices

    The ARIA Resort & Casino also offers complimentary Wi-Fi throughout the hotel and convention center.

    The ACFE assumes no responsibility for the security of your account. Please do not email unencrypted or confidential information. You are responsible for the security of your data and for the content of the material you send, receive and download.

    What are the Cyber Café hours?*

    Sunday, June 23
    7:00 p.m. - 9:00 p.m. (Welcome Reception)

    Monday, June 24
    7:30 a.m. - 3:30 p.m. (Exhibit Hall Open)

    Tuesday, June 25
    7:30 a.m. - 3:30 p.m. (Exhibit Hall Open)

    Wednesday, June 26
    7:30 a.m. - 12:30 p.m.

    Thursday, June 27
    7:30 a.m. - 3:35 p.m.

    Friday, June 28
    7:30 a.m. - 3:35 p.m.

    *Schedule subject to change.

    Housing & Travel Information
    How do I get the ACFE rate at the hotel?

    The ACFE room block at the ARIA Resort & Casino is sold out. You may still be able to book at room at rack rates however, the attendee rate is no longer available.

    ARIA Resort & Casino 
    3730 Las Vegas Blvd. 
    Las Vegas, NV 89158 
    +1 (866) 359-7757 or +1 (702) 590-7757 

    Nearby hotels include Monte Carlo, Vdara, Bellagio and Mandarin Oriental.

    How do I change or cancel my hotel reservation if I need to?

    Hotel cancellations will be handled directly by the hotel. Please call +1 (702) 590-7757 to make changes to or cancel your existing reservation.

    How can I make a request for special accommodations?

    The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the Conference. Simply check the appropriate box on the registration form or contact the ACFE at +1 (512) 478-9000 / (800) 245-3321 prior by May 1, 2013. Requests submitted after May 1, 2013 cannot be guaranteed.

    What do I wear to the conference?

    Dress for all daytime events is business casual. To ensure your comfort during the workshops and other events, please bring a sweater or light jacket. The average June temperatures in Las Vegas range from 69°F to 99°F. Casual wear is accepted nearly everywhere you go and comfortable walking shoes are a must.

    What is the meal policy?

    Food and beverages will be provided at the following:

    • Pre-Conference: Refreshment break only
    • Main Conference: Welcome Reception, refreshment breaks, daily continental breakfasts, and (2) group lunches (lunch not served Wednesday, June 26)
    • Post-Conference: Refreshment breaks, daily continental breakfast and (1) group lunch (lunch not served Friday, June 28)
©2013 Association of Certified Fraud Examiners
Association of Certified Fraud Examiners Global Headquarters
716 West Ave | Austin, TX 78701-2727 | USA | info@ACFE.com