• FAQ

  • General

    Can I register for the ACFE Fraud Conference Europe by phone?

    You can register for the conference by phone, fax, online or by mail:

    How do I know if I'm registered?
    You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.

    What if I sign up for a concurrent session that is already full?
    You will not be able to register for a concurrent session that is full. The session will be marked closed.

    When will I receive my name badge?
    Your badge will be in your registration packet and will be available when registration opens.

    How do I pay with a purchase order?
    We will need to have a copy of the purchase order, so either mail or fax it in to us. (Government or educational institutions only)

    Will handouts be provided on-site?
    Course materials are available online only. A link to the Main Conference course materials will be provided via email before the conference and may be printed or downloaded to your laptop, tablet or phone.

    How can I pay my balance?
    You can pay with a credit card, check, wire transfer, money order or cash on-site.

    Do I need a photo ID?
    Photo ID is not required.

    What if I need to cancel my registration?
    Please contact the ACFE directly at +1 (512) 478-9000 to cancel your registration.

    What is the cancellation policy?
    Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a USD 100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee.

    Housing and Travel

    How do I get the ACFE rate at the hotel?

    Please contact the Park Plaza Victoria directly at +44 844 415 6750 and reference the ACFE Fraud Conference Europe. Group rates are available until 15 February 2017 or until the room block is sold out, whichever comes first.

    How do I change or cancel my hotel reservation if I need to?

    Hotel cancellations will be handled directly by the hotel. Please call the hotel directly to make changes to or cancel your existing reservation.

    How can I make a request for special accommodations?

    The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the conference. Simply check the appropriate box on the registration form or contact the ACFE at +1 (512) 478-9000 / Events@ACFE.com prior to 10 February 2017. Requests submitted after 10 February 2017 cannot be guaranteed.

    What do I wear to the conference?

    Dress for all daytime events is business casual. To ensure your comfort during the workshops and other events, please bring a sweater or light jacket. In March London experiences average temperatures of around 8°C.

    What is the meal policy?

    Food and beverages will be provided at the following:

    • Pre-Conference: Refreshment breaks only
    • Main Conference: Refreshment breaks, networking reception, daily continental breakfasts, and (2) group lunches (lunch not served Wednesday, March 22)

Check back soon for updates

2017 ACFE Fraud Conference Europe