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  • TRACK C

    5C Interviewing Techniques: Dealing with Difficult Situations

    Monday, June 18 | 3:35-4:50 PM


    Level: Intermediate

    Recommended Prerequisite: Basic knowledge and understanding of the interview process as it relates to fraud investigation

    Field of Study: Communications and Marketing

    This session will focus on difficult situations that you might encounter when conducting an interview and how to effectively deal with them. Interviewing techniques for 50+ suspects will be presented, along with how you can handle antagonistic suspects, and when and how to turn up the heat. The session will also address when to use physical evidence, how to prepare evidence and how to take notes without making the interviewee nervous.

    You Will Learn How To:

    • Analyze tactics for interviewing a hostile suspect
    • Assess techniques for dealing with multiple suspects on an inside job
    • Determine how one can apply pressure legally
    • Identify ways to use physical evidence effectively
    • Recall steps to prepare a signed, written confession
    Sherman McGrew, J.D., CFE

    Program Analyst, Transportation Safety Administration, (TSA)

    Sherman McGrew is a native of Brooklyn, New York. He entered military service in 1979, retiring as a U.S. Army Lieutenant Colonel in 2010. He is a graduate of the U.S. Army Command and General Staff College and has had three active duty deployments, to include two combat tours in Iraq in 2003 and 2008. In 2008 he worked extensively with the U.K. Military and the U.K. Civilian Police Contingent in Basra, Iraq.

    He entered law enforcement in 1987 and retired as a Captain with the Waterbury, Connecticut Police Department in 2009, having also served as a Patrolman, Detective, Sergeant, and Lieutenant. He has conducted literally thousands of interviews with suspects and has lectured on interview and interrogation to both police, military and international audiences. As a detective, he extensively investigated financial crimes, securing convictions while at all times respecting the rights of the accused.

    He holds a Bachelor Degree from the University of Connecticut, a Masters in Forensic Science from the University of New Haven and a Law Degree from The University of Connecticut School of Law. He is admitted to both the Connecticut Bar and the U.S. Federal Bar as an attorney. He also was a commander of the Waterbury Police SWAT team and founded and commanded the Waterbury Police Academy for four years.

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  • Sherman McGrew, J.D., CFE

    Program Analyst, Transportation Safety Administration, (TSA)

    Sherman McGrew is a native of Brooklyn, New York. He entered military service in 1979, retiring as a U.S. Army Lieutenant Colonel in 2010. He is a graduate of the U.S. Army Command and General Staff College and has had three active duty deployments, to include two combat tours in Iraq in 2003 and 2008. In 2008 he worked extensively with the U.K. Military and the U.K. Civilian Police Contingent in Basra, Iraq.

    He entered law enforcement in 1987 and retired as a Captain with the Waterbury, Connecticut Police Department in 2009, having also served as a Patrolman, Detective, Sergeant, and Lieutenant. He has conducted literally thousands of interviews with suspects and has lectured on interview and interrogation to both police, military and international audiences. As a detective, he extensively investigated financial crimes, securing convictions while at all times respecting the rights of the accused.

    He holds a Bachelor Degree from the University of Connecticut, a Masters in Forensic Science from the University of New Haven and a Law Degree from The University of Connecticut School of Law. He is admitted to both the Connecticut Bar and the U.S. Federal Bar as an attorney. He also was a commander of the Waterbury Police SWAT team and founded and commanded the Waterbury Police Academy for four years.

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