Leonard Kwan is a director in PwC's Financial Crimes Unit. He is primarily responsible for managing the delivery of anti-financial crimes technology, principally in the surveillance and authentication space.
Kwan helps his clients identify fraud risks and design controls to mitigate risks and enhance customer experience. He has worked closely with a number of key emerging and mature financial crimes technology vendors to design and deliver holistic and cohesive anti-fraud architectures. Prior to joining the Financial Crimes Unit, Kwan spent more than 10 years in advanced analytics enabled customer strategy, marketing and compliance.