Monday, June 18 | 1:50-3:05 PM
Recommended Prerequisite: Basic understanding of point-of-sale scams; Experience with spreadsheets; Knowledge of fraudster profiles
Field of Study: Specialized Knowledge
How do you find fraudulent transactions that were never entered into your point-of-sale system? In this session, learn how to use simple statistics and spreadsheets to analyze millions of transactions and detect various occupational fraud scams including fraudulent refunds, under ringing and loyalty scams. This session will also cover strategies to engage your entire workforce to assist in the prevention and detection of fraudulent activity.
You Will Learn How To:
Director, Fraud/Loss Control, AMC Theatres
Wendy Hans is the Director, Fraud/Loss Control for American Multi-Cinema, Inc. (AMC Theatres), focused on fraud identification, investigation and prevention. She oversees a team of Certified Fraud Examiners who monitor activity for 30,000 associates and the e-commerce platform. Hans also advises on fraud risks for company initiatives and creates anti-fraud resources. She has served as the Training Committee Director for the ACFE’s Greater Kansas City chapter since 2016.
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