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  • Wednesday, June 26 | 7:00–7:50 AM


    CPE: 1

    Level: Intermediate

    Recommended Prerequisite: Experience leading teams and navigating the related challenges in the workplace

    Field of Study: Behavioral Ethics

    Intelligence quotient (IQ) is useful in academia, but what about in our work environments? Is there something missing that IQ doesn’t address? Emotional intelligence (EI) allows us to identify, assess and manage our own emotions, as well as helps us to understand those of others. This session will help you recognize and understand emotions while guiding your actions.

    You Will Learn How To:

    • Identify the concepts of the intentional leader
    • Evaluate EI and its usefulness in the workplace
    • Recognize how emotions affect us and our teams
    • Identify ways to improve your emotional quotient (EQ)

    rbusch headshot
    Raoul Ménès, CFE, FCPA, FCMA, FCMC

    Principal, Ménès Consulting Group

    Raoul Ménès is the founder and principal of Ménès Consulting Group, a management consultancy focused on risk-based internal audits (IA), governance and regulatory compliance, enterprise risk management (ERM), technology consulting, General Data Protection Regulation (GDPR) assessment and compliance, fraud risk management (FRM)/forensic accountancy, data analytics, anti-money laundering (AML) compliance, business transformation, ethics and corporate training.


    For more than 25 years, he has helped organizations in the public, private and not-for-profit sectors optimize operational and financial controls and restructure accounting, finance and internal audit departments. In addition, he has extensive experience in fraud risk assessment and detection, interviewing and interrogation, investigation and audit and employee theft examinations.


    He is the author of numerous thought papers and a global speaker on IA, ERM, GDPR, FRM, ethics, governance, regulatory compliance and leadership.


    In 2004, he was awarded “Québec CMA of the Year” and in 2016, he was designated Fellow accountant (FCPA, FCMA) and management consultant (FCMC), intended to formally recognize his outstanding achievements in his career.

  • rbusch headshot
    Raoul Ménès, CFE, FCPA, FCMA, FCMC

    Principal, Ménès Consulting Group

    Raoul Ménès is the founder and principal of Ménès Consulting Group, a management consultancy focused on risk-based internal audits (IA), governance and regulatory compliance, enterprise risk management (ERM), technology consulting, General Data Protection Regulation (GDPR) assessment and compliance, fraud risk management (FRM)/forensic accountancy, data analytics, anti-money laundering (AML) compliance, business transformation, ethics and corporate training.


    For more than 25 years, he has helped organizations in the public, private and not-for-profit sectors optimize operational and financial controls and restructure accounting, finance and internal audit departments. In addition, he has extensive experience in fraud risk assessment and detection, interviewing and interrogation, investigation and audit and employee theft examinations.


    He is the author of numerous thought papers and a global speaker on IA, ERM, GDPR, FRM, ethics, governance, regulatory compliance and leadership.


    In 2004, he was awarded “Québec CMA of the Year” and in 2016, he was designated Fellow accountant (FCPA, FCMA) and management consultant (FCMC), intended to formally recognize his outstanding achievements in his career.

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