FAQ

General Information

Can I register for the ACFE Global Fraud Conference by phone?


Online: Register Online

Phone: (800) 245-3321 (U.S. and Canada Only) / +1 (512) 478-9000

For more information, email MemberServices@acfe.com.

How do I pay with a purchase order?

Please email a copy of the purchase order to Accounting@ACFE.com. All purchase orders must be listed in U.S. Dollars and be paid within 30 days of receipt. (Government or Educational Institutions only.)

Can I register for this event now and pay at the event or after I attend?

Payment must be made by credit card, check, wire transfer, money order or submitting a purchase order before the event in order to register.

How do I know if I'm registered?

You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.

What if I need to cancel my registration?

Please contact the ACFE directly at (800) 245-3321 / +1 (512) 478-9000 to cancel your registration.

What is the cancellation policy?

Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee.

By registering for the ACFE Global Fraud Conference, you are agreeing to its Terms and Conditions.

How do I register a group?

Discounts are available for groups of five or more from the same organization. To register a group, please complete the Group Registration Form.

An ACFE representative will contact you within 3-5 business days to gather the payment details for your group. Group registrations will not be processed until all payment information is gathered. Individuals cannot be added to a group registration after the initial group is processed and will not be provided the group discount. Once the group registration is initially processed, the registration for that group is closed. Alternatively, individuals already registered cannot be added to a group registration. Existing registrations cannot be used to enhance the discount of a registering group.

Hotel and Travel Information

How do I get the ACFE rate at the hotel?

Book your hotel online to receive the attendee rate. Rates will be available until a specific date or until the room block is sold out, whichever comes first.

Please visit The 35th Annual Global Fraud Conference Lodging Page for more information on hotels, room blocks and airline partners.

How do I change or cancel my hotel reservation if I need to?

Hotel cancellations will be handled directly by the hotel. Please call the hotel you booked with to make changes to or cancel your existing reservation.

How can I make a request for special accommodations?

The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the conference. Contact the ACFE at Events@ACFE.com prior to May 1, 2024. Requests submitted after May 1, 2024, cannot be guaranteed.

What do I wear to the conference?

Dress for all daytime events is business casual. To ensure your comfort during the workshops and other events, please bring a sweater or light jacket. It's recommended to bring an umbrella in case of rain. June temperatures in Las Vegas range from 77 °F to 98 °F.

What is the meal policy?

Food and beverages will be provided at specific time and locations.

Do I need a photo ID?

Photo ID is not required.

The Exhibit Hall

What are the Exhibit Hall hours?

Sunday, June 237:00 p.m. - 9:00 p.m. (Welcome Reception)

Monday, June 247:30 a.m. - 3:30 p.m. (ACFE Exhibit Hall Open)

Tuesday, June 257:30 a.m. - 3:30 p.m. (ACFE Exhibit Hall Open)

Where will the ACFE Store be located?

The ACFE Store will be located in the The ACFE Exhibit Hall.

What are the ACFE Store hours?

Sunday, June 237:00 p.m. - 9:00 p.m. (Welcome Reception)

Monday, June 247:30 a.m. - 3:30 p.m. (ACFE Exhibit Hall Open)

Tuesday, June 257:30 a.m. - 3:30 p.m. (ACFE Exhibit Hall Open)

*The ACFE assumes no responsibility for the security of your account. Please do not email unencrypted or confidential information. You are responsible for the security of your data and for the content of the material you send, receive and download.

Attendee Information

In-Person Attendees

When Will I Receive My Name Badge?

You will receive an email with a QR code a few days before the conference. Once you arrive at the ACFE registration desk, you will scan your QR code or enter your name and the email address you provided when you registered for the conference in order to print your name badge.

Will Handouts Be Provided On Site?

Course materials will be available before the conference and may be printed or downloaded to your laptop, tablet or phone using the mobile app.

What If I Sign Up For A Concurrent Session That Is Already Full?

For in-person sessions, you will not be able to register for a concurrent session that is full. The session will be marked closed.

Virtual Attendees

When will I receive login instructions?

Login instructions will be emailed to you about one week before the conference begins.

What time zone will the event be held?

The Virtual Conference times are all listed in North American Pacific Time Zone. We suggest using an online time converter to determine your local session times.

What sessions will be available for virtual conference attendees?

Registrants for the live broadcast will have 8 sessions to choose from during each time slot. Live sessions are eligible for NASBA CPE. You will receive an email with access instructions once on-demand recordings of eligible sessions are available. All recorded sessions are eligible for ACFE CPE credit, with select sessions eligible for up to 30 NASBA CPE.

We suggest using an online time converter to determine your local session times.

What do I need to do the day of the event?

Sessions will begin at 8:30 a.m. PT on June 24 and 7:30 a.m. PT on June 25-26.

Do I need to sign up for virtual sessions in advance?

No, unlike the in-person event, you do not need to register for sessions in advance.

Can I move from session to session at the same time slot?

If you are interested in earning CPE credit, you should not switch between sessions at the same time. To earn CPE, you must click on pop-ups within a session. Your participation tracking will not transfer from session to session, and you will not qualify for CPE.

Can I ask questions during the session?

Yes. There is a Q&A box where you can submit questions for the presenter or for assistance from an ACFE staff member.

How do I access the session slides?

Session slides we have permission to share will be available in the Resources widget on each session, or in the Conference Materials tile on the Conference Hub.

Will the virtual sessions be pre-recorded or live?

We are presenting as many sessions live as possible. To ensure the quality of the broadcast, some portions of the Virtual Conference have been pre-recorded. For pre-recorded sessions, the speaker or a subject matter expert will be available to answer any questions submitted during the session.

Earning CPE

How do I earn CPE for the in-person and virtual sessions?


In-Person: To claim CPE credit, you will need to record and report a CPE PIN code for each session you attend. There are two ways to record your CPE PIN codes:

  • In the ACFE Events app, click the CPE widget on the home screen, type in the CPE PIN code for the session you are attending, and press Submit. Your CPE will be reported automatically to the ACFE. Following the conference, you will be able to download and print your CPE certificate from the ACFE website.
  • Write down the CPE PIN code for each session you attend. Following the conference, you will be sent a link to a web page where you will be able to enter your CPE PIN codes to claim your CPE credit.

Virtual: To earn CPE credit, you must attend the full session and click on pop-ups that will appear throughout each presentation. The required number of viewing minutes and pop-ups will be listed on the CPE widget of each session console.

When will I receive my CPE certificate?

CPE certificates will be available after July 10, 2024. An email will be sent when they are ready, but you may also visit ACFE.com/MyEventCPE to find your certificate.

Virtual Conference - Technical Requirements

What are the system requirements for watching the Virtual Conference?

Before you access the event, you should ensure that your browser is configured to stream video. For the Virtual Conference, you will need a minimum internet connection of 800 Kbps for an optimal experience. For the best viewing experience, we recommend using a wired internet connection and closing any programs or browser sessions running in the background that could cause a lag or delay. VPN can cause unreliable internet speeds and can cause issues displaying pop-ups. Please disconnect from your VPN before accessing the conference.

Here are steps you can take before the conference to test your system.

  1. Visit SpeedTest.net to check your download speed

  2. Test Your System

  3. Disable Your Pop-Up and Ad-Blocker

What Browsers are supported?

  • Google Chrome

  • Microsoft Edge

  • Mozilla Firefox

  • Safari

*Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

Can I watch the Virtual Conference through a VPN connection?

VPN can cause unreliable internet speeds and can cause issues displaying CPE pop-ups. Please disconnect from your VPN to access the conference.

On-Demand Viewing

When will on-demand recordings be available?

On-demand recordings will be available one month after the conclusion of the conference. An email will be sent when these are available.

Which sessions will be available for on-demand CPE?

All on-demand sessions will be eligible for ACFE CPE credit, but only select on-demand sessions will be available for NASBA CPE.

How do I earn NASBA CPE for the on-demand sessions?

To earn NASBA CPE for on-demand sessions, you must watch the session and pass an exam within three attempts. Additional instructions will be available on the session console.

How long will I have access to the videos?

You will have access to the videos for one year from the start date of the event.

Can I download live or on-demand sessions?

No, sessions cannot be downloaded or saved to your computer or device.