Don't Miss This Conference

Sessions

Sunday, October 20
Pre-Conference

4.2 CPE

The optional Pre-Conference workshop is a great way to kick-start your conference experience and will give you the tools to gain the professional edge you need. This four-hour session provides a higher level of instruction and more practical skill development than a typical Main Conference session.

1:00-5:00 p.m.

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Becoming a Better Interviewer: Advanced Techniques to Detect Deception and Promote Honesty
Bret Hood, CFE
Director, 21st Century Learning & Consulting

When you conduct interviews, either in person or over the phone, so many things can go unnoticed. In this Pre-Conference session, you will learn how people are comfortable telling certain lies, as well as how an interviewee’s choice of words can provide important clues as to whether the interviewee is being truthful or holding information back.

Also, fraud examiners have been taught to rely on nonverbal behaviors to help detect deception, but what happens if your interpretation of these is flawed? Test your ability to detect deception while discussing the latest scientific research. You will learn how to apply various social-psychological behaviors to promote honesty. You will also watch videos and read statements from real confessions that have sparked debate about both their validity and accuracy. You will dissect the interviewer’s role, critiquing what went right and wrong while also discussing how to use these findings in fraud interviews.

You Will Learn How To:

  • Discern clues to someone’s truthfulness based on their word choices
  • Recognize recent scientific research about deception detection based on nonverbal behaviors
  • Identify strengths and weaknesses of real-life interviews

CPE: 4.2
Level: Advanced
Recommended Prerequisites: Professional experience as an interviewer
Field of Study: Communications and Marketing

Monday, October 21
Main Conference

20 CPE

In addition to notable keynote speakers, the Main Conference features four tracks covering current fraud issues, case studies and practical solutions. These sessions offer proven best practices and practical tips you can immediately incorporate into your anti-fraud program.

8:30-9:50 a.m.

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Welcome and Opening General Session
10:10-11:30 a.m.

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2A: Using Data Analytics and Machine Learning to Manage Fraud Risk in Outsourced Operations
Vladimir Yasenovskiy, Ph.D., CFE
Manager of Advanced Analytics, Ontario Lottery and Gaming Corporation



Allan Sammy, CPA, CGA, CIA
Director, Data Science and Audit Analytics, Canada Post

Increasingly corporations conduct business through the use of third parties, service providers and subcontractors. While the operations can be outsourced, the liability cannot. Organizations are responsible for taking reasonable steps to detect and prevent fraud within outsourced operations (OO). Fraud risk must be assessed without having detailed access to the inner workings and internal controls of OO. Traditional fraud risk assessment methodology cannot be utilized in most cases. Fraud examiners can use modern data analytics techniques to assess the risk of fraud at OOs.

This session will cover a range of techniques from basic to advanced, including ratio analysis, F-Score and M-Score calculation, discretionary accrual/expense analysis, social network analysis, sentiment analysis, text analytics, and neural network modelling. It will also briefly discuss the methodology of each technique and demonstrate how they are used to assess the likelihood of fraudulent activity at an organization’s outsourced operations.

You Will Learn How To:

  • Effectively manage fraud risks in outsourced operations
  • Implement basic and advanced data analytics to help in managing fraud risk
  • Apply fraud risk modeling to prevent and detect financial fraud in its early stages

CPE: 1.6
Level: Basic
Recommended Prerequisites: None
Field of Study: Auditing

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2B: International Investigations: The RCMP and FBI
Yannick Gagnon
Investigator, Royal Canadian Mounted Police



Brian Jacob
Special Agent, FBI

This session will highlight the cooperation between an RCMP investigator and an FBI agent who have been working together on fraud cases since 2012. Our investigations have crossed many borders and include the private sector and government officials. It will discuss how to recognize international implications of files of any type and how to use online resources to obtain or share the information you want or have. The session will also cover private-to-private, private-to-law enforcement, law enforcement-to-private and law enforcement-to-law enforcement interactions. Finally, it will explore the risks and rewards of working internationally on cases.

You Will Learn How To:

  • Recognize when your investigation includes international components
  • Identify the resources you need from another country
  • Analyze when to reach out to international partners
  • Assess the risks and various legal concepts of working with international partners

CPE: 1.6
Level: Basic
Recommended Prerequisites: None
Field of Study: Specialized Knowledge

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2C: Internet of Things: The Good, The Bad, The Ugly
Ryan Duquette, CFE
Partner, Security and Privacy Risk Consulting, RSM Canada

It has been estimated that by the year 2020, there will be more than 200 billion devices connected to the internet. In his book Future Crimes, author Marc Goodman stated that “we can think of today's Internet metaphorically as about the size of a golf ball. Tomorrow's will be the size of the sun.” This massive increase is mostly due to the number of new devices being connecting to the internet, or what is more commonly known as the Internet of Things (IoT). This session will discuss the current state and future of the IoT, how we as fraud investigators can use the IoT during our investigations and why the IoT is considered as one of the largest threats to our privacy and cyber security.

You Will Learn How To:

  • Identify how the IoT will change the way we work and live for the better
  • Recognize how the IoT is a massive threat to our privacy
  • Assess how the IoT is used by cyber criminals and why we need to be concerned

CPE: 1.6
Level: Overview
Recommended Prerequisites: None
Field of Study: Information Technology

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2D: Ethical Leadership: It’s Not As Easy As You Think
Bret Hood, CFE
Director, 21st Century Learning & Consulting

Everyone believes themselves to be ethical, but our brains work in mysterious ways. In this session, you will learn how your brain can subconsciously work to disguise, alter and transform different facts and events causing you to inadvertently make unethical decisions. By understanding phenomena such as bounded ethicality, motivated blindness and ethical fading, you will learn how to mitigate the automatic behaviors that make good people do bad things.

You Will Learn How To:

  • Recognize bounded ethicality and motivated blindness
  • Ascertain the effects of power on ethical behavior
  • Discern the effects of rivalry and competition on ethical behavior
  • Identify how executives turn ethical decisions into business decisions without even realizing it
  • Determine methods to maintain ethicality even as you rise in the organizational hierarchy

CPE: 1.6
Level: Advanced
Recommended Prerequisites: Experience with or the expectation of managing and leading other fraud examiners
Field of Study: Behavioral Ethics

11:40 a.m.-1:20 p.m.

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General Session
1:30-2:50 p.m.

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4A: How Positive Auditing Deters Fraudulent Reporting
Basil Orsini, CFE, CIA, CRMA, CGAP

By auditing selected positive features of an organization’s governance, risk management and control processes, management avoids unpleasant surprises concerning initiatives and performances inappropriately reported to be positive. This session will explore fraud risks that can arise when auditing positive reporting in the following non-financial areas in both public and private sectors: ethics programs, including harassment; performance results supporting executive bonuses; methodologies applied by internal oversight units (e.g., contracting); and performance standards and measurements for critical systems of control.

You Will Learn How To:

  • Identify positive internal audit assurances in areas of non-financial reporting
  • Recognize how the risks of fraudulent reporting can affect an organization’s strengths and opportunities
  • Appreciate opportunities for CFE collaboration presented by positive internal audit assurances
  • Identify how CFEs can educate internal auditors on the fraud risks inherent in non-financial reporting

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: Knowledge of internal audit, knowledge of risks for non-financial fraudulent reporting
Field of Study: Auditing

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4B: Navigating Privacy Challenges in Health Care Fraud Investigations
Suzanne Solven
Associate Vice President, Audit, Investigations and Quality Assurance, Pacific Blue Cross

This session will explore challenges with health care fraud investigations in the context of patient privacy being used to obstruct an investigation. We will review recent case studies that highlight the tactics used by providers, as well as strategies taken by the insurer to bring successful resolution to the investigation.

You Will Learn How To:

  • Identify key areas of privacy legislation that are applicable in health care fraud investigations (from a practical, non-legal perspective)
  • Identify practical challenges of privacy legislation in the context of health care fraud investigations
  • Identify strategies health care fraud investigation leaders can take to set up investigations for successful resolution

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: Knowledge of and experience working with privacy legislation in the Canadian context
Field of Study: Specialized Knowledge

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4C: Leveraging Data, Analytics and AI to Ensure Procurement Integrity: A Key Pillar in Your Anti-Corruption Program, Sponsored by SAS
Laurent Colombant
Business Development Manager, Fraud & Security Intelligence, SAS Europe



Marc Tassé, CPA, CA, CFF, CICA
Senior Instructor, Canadian Centre of Excellence for Anti-Corruption

Many organizations assume they have integrity built into their procurement process, but unfortunately where large spending takes place there are opportunities for corrupt and criminal behaviors. Solutions involve people, processes and technology, and best practices include formal frameworks such as ISO 37001. Within these broader frameworks, there is a key role for data, analytics and artificial intelligence. This session will explore leading practices in anti-bribery, corruption and effective procurement integrity capabilities, as well as how advanced analytics and artificial intelligence can lead to a more effective procurement integrity program — a vital and data-driven measure within your broader compliance and anti-corruption program.

You Will Learn How To:

  • Appraise the organizational risks and exposure of bribery, corruption and procurement fraud
  • Identify trends in industry and regulatory pressures driving organizations to create preventive measures
  • Compare information, tools and strategies needed to build a foundation for a robust procurement integrity program

CPE: 1.6
Level: Advanced
Recommended Prerequisites: Understanding of the risks of bribery and corruption to an organization, including how this risk may manifest in procurement and payment processes; Experience with data analytics
Field of Study: Specialized Knowledge

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4D: Is Your Company Fit to Compete? The Impact of Culture on Your Organization
Caroline Lass, CFE, CIA
Lawyer, Advisory Services, EY

One emerging risk that has the attention of audit committees and boards of directors is culture and its effect on the organization. Historically, companies have focused primarily on rules to influence workplace behaviours. However, decision-making is also driven by local values and beliefs. Are we talking about tone at the top redefined or something even deeper? Is this purely ethics or do we need to go beyond? No single function in an organization owns the understanding and management of culture; therefore, this emerging risk requires us to work together and to ask better questions.

You Will Learn How To:

  • Apply a three-pronged, evidence-based approach to assessing culture (cultural survey, business data and deep dives)
  • Recognize the importance of understanding culture’s role within the organization
  • Contrast the differences and compare the similarities of culture assessment and entity-level controls

CPE: 1.6
Level: Overview
Recommended Prerequisites: None
Field of Study: Behavioral Ethics

3:10-4:30 p.m.

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5A: Continuing the Conversation: Money Laundering in Canada
Mark McManus, CFE, CAMS, CTDP, MEd
Chief Solutions Officer, GHLC Inc.

One of our most popular sessions from the 2018 Fraud Conference Canada returns this year, with updated content to address the ongoing evolution in the landscape of money laundering in Canada.

Money laundering is essentially a fraud in progress, and the money laundering/terrorist financing environment continues to evolve worldwide; this session will have a special focus on Canada. Significant advancements in technology have changed the ways we all interact with the financial system, which presents challenges to the AML/CTF regime, such as the "Vancouver Model." Keen media interest, especially in British Columbia, combined with a clear focus from the BC provincial government, have created a new interest in tackling this wide-spread criminal activity. Learn about these challenges as we continue to conversation from the 2018 Fraud Conference Canada, including what has been uncovered during the past year and efforts to tackle the issue, such as the additional AML regulations.

You Will Learn How To:

  • Explain where Canada stands on global governance, corruption and secrecy indices
  • Describe some of the gaps in the Canadian and global AML governance regime
  • Understand the overall state of money laundering in 2019 in Canada
  • Describe the efforts being taken at both the federal level and in British Columbia to combat money laundering

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: A basic knowledge of AML/CTF techniques and programs
Field of Study: Specialized Knowledge

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5B: The Pigeon King: An Unexpected Twist on the Classic Ponzi Scheme
Norman DeBoer, CFE
Police Officer, Waterloo Regional Police Service

In this session, we will discuss a real case from start to finish. The Pigeon King is an infamous Ponzi scheme that resulted in almost 900 victims all over North America. The total losses could have reached more than $387 million if this fraudster was not brought to justice.

You Will Learn How To:

  • Plan, execute and manage a complex investigation
  • Apply best practices for reporting your investigation findings
  • Recognize the red flags of a Ponzi scheme

CPE: 1.6
Level: Overview
Recommended Prerequisites: None
Field of Study: Specialized Knowledge

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5C: The Footprint of Canadian Data on the Dark Web
Emily Wilson, CFE
VP of Research, Terbium Labs

Canada has a unique data footprint on the underground criminal markets of the dark web. What does the distribution of Canadian data on these dark web fraud markets tell us about the types of fraud cyber criminals can commit against Canadian institutions? How should you prepare for these well-resourced fraudsters?

This session will use practical case studies from dark web markets to evaluate the fraud risks Canadian retailers, financial institutions and government organizations face. You will see firsthand how Canadian data appears on a range of criminal platforms, including international multi-good markets, specialized markets selling stolen payment cards and regionally focused markets specifically trading in Canadian data. Using comparative analytics on proprietary data sets, attendees will gain deeper insight into the distribution of exposure across provinces and within major cities. After this session, you will be well-equipped to take proactive measures to secure your sensitive data and educate others in your organizations about the shifting nature of fraud risks from cybercrime.

You Will Learn How To:

  • Recognize dark web terminology, criminal marketplaces and cyber-enabled fraud
  • Assess the valuation of Canadian data for cyber criminals, and identify the most frequently exposed and most intrinsically valued data types
  • Recognize reference points for the most at-risk provinces and cities in Canada, and measure comparative exposure between consumers and businesses in Canada, the United States and Europe
  • Develop a plan for practical next steps based on the shifting nature of cyber-enabled fraud risks

CPE: 1.6
Level: Basic
Recommended Prerequisites: None
Field of Study: Information Technology

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5D: The Connection Between Fairness and Effectiveness in Investigations
Gerrard McGeachy, CFE, CFCS, CIPP/C/E
Senior Litigation Counsel – Enforcement, Ontario Securities Commission

A truly effective investigation is underpinned by fairness, which includes objectivity and ethical conduct. In the end, fairness is not just for the benefit of the person or company being investigated. It also benefits the investigator because it bolsters both the quality of the evidence collection and the persuasiveness of the findings, report or eventual evidence before a tribunal or court. This session will explore techniques for planning an investigation, factors that harm investigations and ways to enhance the quality of an investigation.

You Will Learn How To:

  • Analyze techniques for planning an investigation
  • Assess the negative impact on investigations of tunnel vision, confirmation bias, sampling errors, attribution errors, stereotyping, “pop psychology” and relying inappropriately on demeanor evidence
  • Identify how to enhance the overall quality of the investigation by ensuring rigorous preservation, collection, measurement and analysis of evidence to generate credible and reliable assessments that support management decisions, legal steps and potential presentation to a tribunal or court
  • Evaluate case examples from Canadian law where failures in the investigation have been found to result in unfairness

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: Knowledge of and experience with the ethical issues that arise when conducting complex investigations and recognition that it is important to address these issues
Field of Study: Behavioral Ethics

4:30-6:00 p.m.
Attendee Networking Reception
Tuesday, October 22
8:30-9:50 a.m.

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General Session: Democracies and Institutions Under Threat: The Incipient Yet Corrosive Effects of Fraud and Corruption
Ray Boisvert
Associate Partner, Security, IBM Canada


A little over a decade ago, Western democracies were feeling rather confident about the global financial and security frameworks that were built over 70 years. Since then, authoritarian regimes have emerged to redefine the political and economic landscape, while threat actors ranging from transnational criminal groups to multi-incentivized cyber operators roam with increasing confidence and apparent impunity. Irrespective of global efforts and measurable progress in the form of updated laws, enforcement skills and tools such as Mutual Legal Assistance Treaties that can help mitigate global-scaled threats, it is increasingly a disrupted world. Importantly, it is a place where threat actors operate globally, and target remotely, all sectors of our society, polity and economic prosperity.

Join Ray Boisvert as he identifies and describes a converged challenge-set that may pose an existential threat to the Western world, from global finance to local government.

CPE: 1.6
Level: Overview
Recommended Prerequisites: None
Field of Study: Specialized Knowledge

10:10-11:30 a.m.

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7A: Bridging the Divide: Leveraging Forensic Investigations to Conduct Performance Audits
Beverly Romeo-Beehler, J.D., CFF, CPA, CMA
Auditor General, City of Toronto

This session is based on a real case of vendor fraud committed by a contractor that provided life-safety systems to the City of Toronto. It will address red flags in the case, discuss methods to improve due diligence before hiring vendors and explore the importance of conducting performance audits.

You Will Learn How To:

  • Identify the importance of professional skepticism and how to apply it
  • Assess best practices to put a case together
  • Prepare to interview suspects, including how to assess your mindset

CPE: 1.6
Level: Basic
Recommended Prerequisites: None
Field of Study: Auditing

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7B: Emerging Trends Affecting the Confession Interview
Scott Porter, CPA, CA, DIFA, CFF
Senior Investigator, Chartered Professional Accountants of Ontario

The world of investigative interviewing and the methods taught to corporate interviewers and law enforcement practitioners are at a critical crossroads. Courts are increasingly questioning the tactics used by investigators to obtain confessions. Many investigators are taught interview tactics derived from traditional interview approaches, which encourage them to focus on verbal and nonverbal cues of lie detection, and employ tactics focused primarily on obtaining a confession. Many of these techniques equip investigators with tools to obtain a confession, but such confessions are highly scrutinized by the courts.

This session will explain the risks associated with an interview approach that relies on deception detection coupled with an admission-seeking mindset. To illustrate, you will watch an interview that led to an involuntary confession, as concluded by the courts. This session will also discuss emerging trends impacting investigative interviewing as well as an alternative approach to investigative interviewing (i.e., PEACE), which focuses on maximizing information sought by the investigator, while minimizing risk. You will then have the opportunity to view real-life compelling interview footage to help put theory into practice.

You Will Learn How To:

  • Compare current interview methodologies to determine which tactics are most effective in varying circumstances
  • Evaluate emerging trends in investigative interviewing
  • Assess strategies that are suitable for a corporate interview environment to elicit ethical and legal confessions

CPE: 1.6
Level: Advanced
Recommended Prerequisites: Experience conducting investigative interviews
Field of Study: Communications and Marketing

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7C: Insider Threats: Aligning Data Science, Fraud Risk Management and Cyber Security Principles Into Your Program
Vincent M. Walden, CFE

Session details coming soon.

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7D: The Art of the Integrity and Compliance Program
Martin Mueller
Senior Ethics and Integrity Compliance Executive

Compliance programs have been a part of corporate governance initiatives for some time now. Originally focused as prescriptive, rules-based codes of conduct, they have seen a metamorphosis in recent years. In part as a result of a number of corporate scandals involving ethical failures by senior management, there has been a recognition that corporate culture and integrity need to play a greater role in driving corporate conduct. This session will look at the evolution of integrity and compliance programs and the role they play in today’s compliance environment.

You Will Learn How To:

  • Distinguish between a rules-based compliance regime and an integrity and compliance program
  • Identify the critical elements of an integrity and compliance program
  • Assess the expectations of stakeholders and regulators
  • Employ available resources to help establish or evaluate an integrity and compliance program

CPE: 1.6
Level: Overview
Recommended Prerequisites: None
Field of Study: Behavioral Ethics

11:40 a.m.-1:20 p.m.

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General Session
1:30-2:50 p.m.

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9A: Contact Center Fraud: Preventing Emerging Fraud Schemes, Sponsored by Nuance Communications
Roanne Levitt
Senior Security Manager, Commercial Strategy, Nuance Communications, Inc

As organizations have become more digital, efforts to fight fraud have followed suit, leaving the voice channel especially vulnerable. When it comes to contact center fraud, the statistics are daunting. By 2020, 75% of omni-channel customer-facing organizations will endure a targeted, cross-channel attack with the contact center as the primary point of compromise (Gartner). It is critical that the tools used to authenticate consumers on first contact are effective and accurate—no matter which entry point consumers use. This session will address how organizations can mitigate fraudulent attacks and how emerging technologies can safeguard both organizations and customers, in the call center and beyond.

You Will Learn How To:

  • Assess biometrics as a prevention tool, including how it balances security and convenience
  • Examine the importance of multifactor authentication
  • Discuss use cases and real-world examples of biometrics for fraud prevention

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: Knowledge of fraud prevention
Field of Study: Specialized Knowledge

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9B: Let’s Be Clear: Structuring and Delivering Effective Oral and Written Reports
Paul McEwen, CFE, CPA, CA, CBV
President, McEwen Valuation & Forensic

Many practitioners find delivering effective reports in fraud investigation matters, both oral and written, to be one of the most challenging parts of the investigative process. Owing to ineffective or unclear communication, the investigator’s thoughtful and thorough work can be left underappreciated by its audience. This session will provide practical tips on how to structure oral and written reports including report structure examples for different types of assignments, all based on the presenter's 30+ years of professional experience as an accountant and expert witness, supported by psychological research on semantics, memory and cognition.

You Will Learn How To:

  • Organize ideas and information before giving an oral presentation, including Court
  • Prepare well-structured written reports that effectively get the desired message across - and retained - by the reader
  • Write paragraphs, sentences and bullets that achieve clarity rather than ambiguity

CPE: 1.6
Level: Basic
Recommended Prerequisites: None
Field of Study: Communication and Marketing

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9C: Cryptocurrencies in Financial-Related Investigations
Dr. David Utzke CFE, CFI, CCE, CBE
Senior Agent, U.S. Government

In this session, you will hear real-life cases of using blockchain to trace criminals who have either attempted or committed fraud or financial crimes. It will cover a brief overview of blockchain and bitcoin and the most common types of financial crime that occurs within this industry.

You Will Learn How To:

  • Identify the core principles in tracing criminals using the blockchain
  • Recognize financial fraud that occurs on the blockchain
  • Discuss how to work with law enforcement to bring financial criminals to justice
  • Assess how AI is helping to reduce fraud, and how can we incorporate that into our own business models

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: Knowledge of blockchain is helpful but not required
Field of Study: Specialized Knowledge

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9D: Legal and Regulatory Update: Developments and Trends in Fraud and Investigations
Jordan Deering
Partner, Norton Rose Fulbright Canada LLP

This session will provide a summary of the important legal developments and emerging trends in the areas of fraud, investigations, and asset recovery during the past 18 months. This will include discussion of claims of “knowing assistance,” set aside of Anton Piller Order and Mareva Injunctions, waiver of privilege regarding investigation reports and tracing of cryptocurrency. The presentation will explain recent legal and regulatory developments and discuss the practical implications to fraud investigations and proceedings.

You Will Learn How To:

  • Examine the latest legal and regulatory developments in the area of fraud, investigations, and asset recovery
  • Assess emerging trends in the law
  • Identify practical lessons to adapt to the changing legal landscape

CPE: 1.6
Level: Overview
Recommended Prerequisites: None
Field of Study: Business Law

3:10-4:30 p.m.

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10A: Continuing the Conversation: Money Laundering in Canada
Mark McManus, CFE, CAMS, CTDP, MEd
Chief Solutions Officer, GHLC Inc.

One of our most popular sessions from the 2018 Fraud Conference Canada returns this year, with updated content to address the ongoing evolution in the landscape of money laundering in Canada.

Money laundering is essentially a fraud in progress, and the money laundering/terrorist financing environment continues to evolve worldwide; this session will have a special focus on Canada. Significant advancements in technology have changed the ways we all interact with the financial system, which presents challenges to the AML/CTF regime, such as the "Vancouver Model." Keen media interest, especially in British Columbia, combined with a clear focus from the BC provincial government, have created a new interest in tackling this wide-spread criminal activity. Learn about these challenges as we continue to conversation from the 2018 Fraud Conference Canada, including what has been uncovered during the past year and efforts to tackle the issue, such as the additional AML regulations.

You Will Learn How To:

  • Explain where Canada stands on global governance, corruption and secrecy indices
  • Describe some of the gaps in the Canadian and global AML governance regime
  • Understand the overall state of money laundering in 2019 in Canada
  • Describe the efforts being taken at both the federal level and in British Columbia to combat money laundering

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: A basic knowledge of AML/CTF techniques and programs
Field of Study: Specialized Knowledge

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10B: The Pigeon King: An Unexpected Twist on the Classic Ponzi Scheme
Norman DeBoer, CFE
Police Officer, Waterloo Regional Police Service

In this session, we will discuss a real case from start to finish. The Pigeon King is an infamous Ponzi scheme that resulted in almost 900 victims all over North America. The total losses could have reached more than $387 million if this fraudster was not brought to justice.

You Will Learn How To:

  • Plan, execute and manage a complex investigation
  • Apply best practices for reporting your investigation findings
  • Recognize the red flags of a Ponzi scheme

CPE: 1.6
Level: Overview
Recommended Prerequisites: None
Field of Study: Specialized Knowledge

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10C: The Footprint of Canadian Data on the Dark Web
Emily Wilson, CFE
VP of Research, Terbium Labs

Canada has a unique data footprint on the underground criminal markets of the dark web. What does the distribution of Canadian data on these dark web fraud markets tell us about the types of fraud cyber criminals can commit against Canadian institutions? How should you prepare for these well-resourced fraudsters?

This session will use practical case studies from dark web markets to evaluate the fraud risks Canadian retailers, financial institutions and government organizations face. You will see firsthand how Canadian data appears on a range of criminal platforms, including international multi-good markets, specialized markets selling stolen payment cards and regionally focused markets specifically trading in Canadian data. Using comparative analytics on proprietary data sets, attendees will gain deeper insight into the distribution of exposure across provinces and within major cities. After this session, you will be well-equipped to take proactive measures to secure your sensitive data and educate others in your organizations about the shifting nature of fraud risks from cybercrime.

You Will Learn How To:

  • Recognize dark web terminology, criminal marketplaces and cyber-enabled fraud
  • Assess the valuation of Canadian data for cyber criminals, and identify the most frequently exposed and most intrinsically valued data types
  • Recognize reference points for the most at-risk provinces and cities in Canada, and measure comparative exposure between consumers and businesses in Canada, the United States and Europe
  • Develop a plan for practical next steps based on the shifting nature of cyber-enabled fraud risks

CPE: 1.6
Level: Basic
Recommended Prerequisites: None
Field of Study: Information Technology

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10D: Pitfalls to Avoid in Whistleblowing Investigations
Miguel Rueda, CFE, CIA, CCEP, CRMA
Director, Audit & Compliance, Air Canada



Phil Enright
President and CEO, ClearView Strategic Partners Inc.

Whistleblowing investigations can be fraught with pitfalls. What are some common patterns that whistleblowing reports and investigations take? How can investigators ensure they are optimizing outcomes? Our seasoned presenters have investigated hundreds of whistleblowing cases, and have worked with hundreds of organizations across Canada as they establish and run whistleblowing systems. They have identified several types of case that you should be aware of. This session will focus on reviewing each type of case, identifying investigatory best practices, and discussing how to manage and resolve them, while ensuring that your organization is using its whistleblowing reports to help fight fraud.

You Will Learn How To:

  • Identify common types of whistleblowing cases
  • Develop an understanding of best practices in investigation techniques
  • Design your organization’s investigation practices to maximize insight and outcomes from whistleblowers

CPE: 1.6
Level: Intermediate
Recommended Prerequisites: Knowledge of how to conduct investigations in an organizational
Field of Study: Specialized Knowledge

Wednesday, October 23
8:30-9:50 a.m.

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General Session
10:10-11:30 a.m.

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Closing General Session

Don't Miss This Conference

2017 ACFE Fraud Conference Canada