General

Can I register for the ACFE Fraud Conference Canada by phone?

You can register for the conference:

• Register Online
• Register by phone: (800) 245-3321 (U.S. and Canada Only) / +1 (512) 478-9000

How do I know if I'm registered?
You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.

When will I receive my name badge?
Your badge will be available at the registration desk when you check in.

How do I pay with a purchase order?
We will need to have a copy of the purchase order, so either mail or fax it into us. (Government or educational institutions only)

Will handouts be provided on-site?
Course materials are available online only. A link to the Main Conference course materials will be provided via email before the conference and may be printed or downloaded to your laptop, tablet or phone.

How can I pay my balance?
Please contact the ACFE directly at +1 (512)-478-9000.

Do I need a photo ID?
Photo ID is not required.

What if I need to cancel my registration?
Please contact the ACFE directly at (800) 245-3321 / +1 (512) 478-9000 to cancel your registration.

What is the cancellation policy?
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a USD 100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee.

By registering for the ACFE Fraud Conference Canada, you are agreeing to its Terms and Conditions.

How do I register a group?

Discounts are available for groups of three or more from the same organization. To register as a group, download the Group Registration Form and Group Supplemental Form and submit by fax (512-478-9297), mail (716 West Avenue, Austin, TX 78701, USA) or email MemberServices@acfe.com.

All group registration documents must be returned together with payment to ensure that all individuals are charged the appropriate rate. Group registrations will not be processed until all documentation and payment is received. Individuals cannot be added to a group registration after the initial group is processed and will not be provided the group discount. Once the group registration is initially processed, the registration for that group is closed. Alternately, individuals already registered, cannot be added to a group registration. Existing registrations cannot be used to enhance the discount of a registering group.

Housing and Travel

How do I get the ACFE rate at the hotel?
Group rates are available online until October 7, 2023 or until the room block is sold out, whichever comes first. Reserve your room now.

How do I change or cancel my hotel reservation if I need to?
Hotel cancellations will be handled directly by the hotel. Please call the hotel directly to make changes to or cancel your existing reservation.

How can I make a request for special accommodations?
The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the conference. Simply contact the ACFE at (800) 245-3321 / +1 (512) 478-9000 prior to September 1, 2023. Requests submitted after September 1, 2023 cannot be guaranteed.

What do I wear to the conference?
Dress for all daytime events is business casual. To ensure your comfort during the workshops and other events, please bring a sweater or light jacket.

What is the meal policy?
Food and beverages will be provided at the following:

• Pre-Conference: Refreshment breaks only
• Main Conference: refreshment breaks, networking reception, daily continental breakfasts, and (2) group lunches