What sessions will be available for Virtual Conference attendees?
Registrants for the broadcast will have two sessions to choose from during each time slot. After the Virtual Conference concludes, archives of all sessions will be available on demand. The Pre-Conference will be available by on-demand only.
How do I claim CPE credit for the Virtual Conference?
You can earn up to 20 CPE for participating in the broadcast or watching the on-demand recordings. To claim your CPE, you will need to click participation popups during session. A downloadable copy of your CPE certificate will be available
immediately once you’ve clicked the required number of participation popups. You will receive a certificate for each session you complete.
When can I access the on-demand sessions?
Recorded sessions will be posted online approximately 7-10 business days following the conference.
Can I download live or on-demand sessions?
No, sessions cannot be downloaded or saved to your computer or device.
Will handouts be provided on-site?
Course materials are available online only. A link to the Main Conference course materials will be provided via email before the conference and may be printed or downloaded to your laptop, tablet or phone.
Can I register for the ACFE Fraud Conference Europe by phone?
You can register for the conference by phone, fax, online or by mail:
How do I know if I'm registered?
You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.
What if I sign up for a concurrent session that is already full?
You will not be able to register for a concurrent session that is full. The session will be marked closed.
When will I receive my name badge?
Your badge will be in your registration packet and will be available when registration opens.
How do I pay with a purchase order?
We will need to have a copy of the purchase order, so either mail or fax it in to us. (Government or educational institutions only).
How can I pay my balance?
You can pay with a credit card, check, wire transfer, money order or cash on-site.
Do I need a photo ID?
Photo ID is not required.
What if I need to cancel my registration?
Please contact the ACFE directly at +1 (512) 478-9000 to cancel your registration.
What is the cancellation policy?
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days
prior to an event start date are subject to a USD 100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the
full registration fee.
How do I get the ACFE rate at the hotel?
Please contact the Tivoli Hotel & Congress Center directly at +45 44 87 00 00 and reference the ACFE Fraud Conference Europe. Group rates are available until 5 March 2020 or until the room block is sold out, whichever comes first.
How do I change or cancel my hotel reservation if I need to?
Hotel cancellations will be handled directly by the hotel. Please call the hotel directly to make changes to or cancel your existing reservation.
How can I make a request for special accommodations?
The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the conference. Simply check the appropriate box on the registration form or contact the ACFE at
+1 (512) 478-9000 /
Events@ACFE.com prior to 24 February 2020. Requests submitted after 24 February 2020 cannot be guaranteed.
What do I wear to the conference?
Dress for all daytime events is business casual. To ensure your comfort during the workshops and other events, please bring a sweater or light jacket. In April, Copenhagen experiences average temperatures of around 6°C.
What is the meal policy?
Food and beverages will be provided at the following:
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