General

How can I register for the ACFE Fraud Middle East Conference?

You can register for the conference by phone, fax, online or by mail:

• Register Online
• Register by phone: +1 (512) 478-9000
• Submit the Registration Form by fax (512-478-9297), mail (716 West Avenue, Austin, TX 78701, USA) or email (memberservices@acfe.com)

Will I have to pay an additional 5% value-added tax (VAT) on top of the registration fee?
No, all registration fees shown are inclusive of the UAE's 5% VAT.

How do I know if I'm registered?
You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.

When will I receive my name badge?
Your badge will be available when registration opens.

How do I pay with a purchase order?
We will need to have a copy of the purchase order, so either mail or fax it in to us. (Government or educational institutions only).

Will handouts be provided on-site?
Course materials are available online only. A link to the conference materials will be provided via email before the conference and may be printed or downloaded to your laptop, tablet or phone.

How can I pay my balance?
You can pay with a credit card or wire transfer.

Do I need a photo ID?
Photo ID is required.

What if I need to cancel my registration?
Please contact the ACFE directly at +1 (512) 478-9000 to cancel your registration.

What is the cancellation policy?
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a USD 100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee.

What are the COVID requirements?
The UAE currently does not require visitors to present COVID-19 vaccination certificates or negative PCR tests upon arrival. Hotel Fairmont The Palm does not have any restrictions for guests and conference attendees. Please visit www.visitdubai.com/en/coronavirus-advisory before traveling to the UAE for the most up-to-date information.

Housing and Travel

How do I get the ACFE rate at the hotel?
The ACFE has an official room block for the ACFE Fraud Conference Middle East. The ACFE has a room block at the Hotel Fairmont The Palm. See below for additional information.

Room rates at Hotel Fairmont The Palm

• Fairmont Heritage Room (Residential View) Single Room: AED 1,061.25
• Fairmont Heritage Room (Residential View) Double Room: AED 1,122.50
• Deluxe Heritage Room (Palm Sea View) Single Room: AED 1,355.25
• Deluxe Heritage Room (Palm Sea View) Double Room: AED 1,416.50

How to reserve your room at Hotel Fairmont The Palm
There are various ways to reserve your room a the Hotel Fairmont The Palm.

• Reserve by phone: 1 (888) 380-2224. Ask for the ACFE Middle East Conference block. (Code 100484)
• Fill out a reservation form and email it in to mihir.nayak@fairmont.com or haitham.elsayed@fairmont.com
• Email mihir.nayak@fairmont.com or haitham.elsayed@fairmont.com directly for assistance

Terms & Conditions to book your room at Hotel Fairmont The Palm

• Room rates are in UAE Dirham currency and quoted per room per night
• Room rates are inclusive of 7% municipality fee and 10% service charge
• Room rates are inclusive of 5% VAT (calculated on room rate + 10% service charge)
• Room rates are inclusive of Tourism Dirham fee (“TD fee”) of AED 20 per bedroom per night
• International buffet breakfast to be taken in Flow Kitchen Restaurant is included
• Wireless internet is included in the room rate
• Valet Parking service is included in the room rate
• GYM and Pool & Beach Access included
• Check-in time is 3:00 pm. Check-out time is 12:00 noon
• Rates are valid for 3 days pre and post main group block dates (subject to availability)

How do I change or cancel my hotel reservation if I need to?
Hotel cancellations will be handled directly by the hotel. Please call the hotel directly to make changes to or cancel your existing reservation.

How can I make a request for special accommodations?
The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the conference. Simply check the appropriate box on the registration form or contact the ACFE at +1 (512) 478-9000 or email us at events@acfe.com.

What do I wear to the conference?
Dress for all daytime events is business casual. To ensure your comfort during the conference and other events, please bring a sweater or light jacket. In May, Dubai experiences average temperatures of around 38°C during the day and 26°C at night.

What is the meal policy?
Food and beverages will be provided at refreshment breaks and group lunch.