General
Can I register for the ACFE Government Anti-Fraud Summit by phone?
You can register for the summit by phone, or online:
- Register Online
- Register by phone: (800) 245-3321 (U.S. and Canada Only) / +1 (512) 478-9000
How do I know if I'm registered?
You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.
When will I receive my name badge?
Your badge will be available at the registration desk when registration opens.
Will handouts be provided on-site?
Course materials are available online only. A link to the summit course materials will be provided via email before the summit and may be printed or downloaded to your laptop, tablet or phone.
How do I pay with a purchase order?
Please email a copy of the purchase order to Accounting@ACFE.com. All purchase orders must be listed in US Dollars and be paid within 30 days of receipt. (Government or Educational
Institutions only.)
How can I pay my balance?
To complete your registration, please contact ACFE via our secure online chat service, call us at (800) 245-3321 / +1 (512) 478-9000 Monday through Friday from 7:30 a.m. to 6 p.m. Central Time or fax us at +1 (512) 478-9297.
Do I need a photo ID?
Photo ID is not required.
What if I need to cancel my registration?
Please contact the ACFE directly at (800) 245-3321 / +1 (512) 478-9000 to cancel your registration.
What is the cancellation policy?
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by ACFE, Inc., you must cancel your registration prior to the start of the event. Cancellations received less than 30 calendar days prior to an event start date are subject to a $300 administrative fee. Event transfers received less than 30 calendar days prior to an event start date are subject to a $100 transfer fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee. Should an event be cancelled or postponed by the ACFE due to unforeseen circumstances, the ACFE will process a full refund of registration fees within 30 days of such circumstances becoming known. The ACFE will attempt to notify affected customers by phone and email after it determines cancellation is necessary. For more information regarding refunds or other concerns, please contact Member Services at (800) 245-3321 / +1 (512) 478-9000.
By registering for the ACFE Government Anti -Fraud Summit, you are agreeing to its Terms and Conditions.
How do I register a group?
Discounts are available for groups of five or more from the same organization. To register, please provide all registrant details here and review our new policies below as changes
have been implemented.
Once the completed details are received, please allow 3-5 business days for an invoice to be provided. A single invoice will be issued for all attendees and can be paid via credit card, check, or wire transfer. Individuals will be invoiced
based on the event registration type and their member status. Early bird deadlines are not applicable towards group registrations. Registrations can now only be processed with one form of payment, as multiple forms of payment are prohibited.
Group submissions will not be processed until all information, including payment, is received. Individuals cannot be added to a group after the initial group is processed and will not be provided the group discount. Once the group is initially
processed, the registration for that group is closed. Alternatively, individuals already registered cannot be added to a group registration. Existing registrations cannot be used to enhance the discount of a registering group. Please email
GroupSubmissions@ACFE.com if you have any questions.
Housing and Travel Information
How do I get the ACFE rate at the hotel?
Book your hotel online to receive the attendee rate. Rates will be available until a specific date or until the room block is sold out, whichever comes first. Please visit the ACFE Government Anti-Fraud Summit location page for more information on hotel and room block.
How do I change or cancel my hotel reservation if I need to?
Hotel cancellations will be handled directly by the hotel. Please call the hotel you booked to make changes to or cancel your existing reservation.
How can I make a request for special accommodations?
The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the summit. Contact the ACFE at Events@ACFE.com prior to October 17, 2024. Requests submitted after October 17, 2024, cannot be guaranteed.
What do I wear to the Summit?
Dress for all daytime events is business casual. To ensure your comfort during the educational sessions and other events, please bring a sweater or light jacket. It's recommended to bring an umbrella in case of rain. November temperatures
in Washington, D.C. range from 41°F to 58°F.
What is the meal policy?
Food and beverages will be provided at specific time and locations.
Earning CPE
How do I earn CPE for the in-person sessions?
To claim CPE credit, you will need to record and report a CPE PIN code for each session you attend. There are two ways to record your CPE PIN codes:
- In the ACFE Events app, click the CPE widget on the home screen, type in the CPE PIN code for the session you are attending, and press Submit. Your CPE will be reported automatically to the ACFE. Following the conference, you will be able to download
and print your CPE certificate from the ACFE website.
- Write down the CPE PIN code for each session you attend. Following the conference, you will be sent a link to a web page where you will be able to enter your CPE PIN codes to claim your CPE credit.
How do I earn CPE for the virtual sessions?
To earn CPE credit, you must attend the full session and click on pop-ups that will appear throughout each presentation. The required number of viewing minutes and pop-ups will be listed on the CPE widget of each session console.
When will I receive my CPE certificate?
CPE certificates will be available after December 2, 2024. An email will be sent when they are ready, but you may also visit ACFE.com/MyEventCPE to find
your certificate.
Virtual Summit - General
What is cancellation/refund policy for the Virtual Summit?
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by ACFE, Inc. you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days
prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full
registration fee.
When will I receive login instructions?
Log in instructions will be emailed to you about one week before the summit begins.
What time zone will the event be held?
The Virtual Summit times are all listed in Eastern Daylight Time (EDT). Convert these times to your local times by using an online time converter.
Can I ask questions during the session?
Yes. There is a Q&A box where you can submit questions for the Q&A segment of each session.
How do I access the session slides?
Session slides we have permission to share are available in the Summit Materials Tile of the Summit Hub.
Virtual Summit - Technical Requirements
What are the system requirements for watching the Virtual Summit?
Before you access the event, you should ensure that your browser is configured to stream video. For the Virtual Summit, you will need a minimum internet connection of 800 Kbps for an optimal experience. For the best viewing experience, we
recommend using a wired internet connection and closing any programs or browser sessions running in the background that could cause a lag or delay. VPNs can cause unreliable internet speeds and can cause issues displaying pop-ups. Please disconnect
from your VPNs to access the Summit.
Here are steps you can take before the summit to test your system:
What Browsers are supported?
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Safari
*Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.
Can I watch the Virtual Summit through a VPN connection?
VPNs can cause unreliable internet speeds and can cause issues displaying participant tracking pop-ups. Please disconnect from your VPNs to access the summit.