FREQUENTLY ASKED QUESTIONS

General

Can I register for the ACFE Women's Summit by phone?

You can register for the summit by phone or online:

How do I know if I'm registered?
You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.

When will I receive my name badge?
Your badge will be available at the registration desk when registration opens.

How do I pay with a purchase order?
Please email a copy of the purchase order to Accounting@ACFE.com. All purchase orders must be listed in U.S. Dollars and be paid within 30 days of receipt. (Government or Educational Institutions only.)

How can I pay my balance?
To complete your registration, please contact ACFE via our secure online chat service, call us at (800) 245-3321 / +1 (512) 478-9000 Monday through Friday from 7:30 a.m. to 6 p.m. Central Time or fax us at +1 (512) 478-9297.

Do I need a photo ID?
Photo ID is not required.

How do I access the session slides?
Session slides we have permission to share are available in the Summit Materials tile of the virtual summit hub. In-person attendees can access session slides through the ACFE Event App.

What if I need to cancel my registration?
Please contact the ACFE directly at (800) 245-3321 / +1 (512) 478-9000 to cancel your registration.

What is the cancellation policy?
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by ACFE, Inc., you must cancel your registration prior to the start of the event. Cancellations received less than 30 calendar days prior to an event start date are subject to a $300 administrative fee. Event transfers received less than 30 calendar days prior to an event start date are subject to a $100 transfer fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee. Should an event be cancelled or postponed by the ACFE due to unforeseen circumstances, the ACFE will process a full refund of registration fees within 30 days of such circumstances becoming known. The ACFE will attempt to notify affected customers by phone and email after it determines cancellation is necessary. For more information regarding refunds or other concerns, please contact Member Services at (800) 245-3321 / +1 (512) 478-9000.

By registering for the ACFE Women's Summit, you are agreeing to its Terms and Conditions.

How do I register a group?

Discounts are available for groups of five or more from the same organization. To register, please provide all registrant details here.

Once the completed details are received, please allow 3-5 business days for an invoice to be provided. A single invoice will be issued for all attendees and can be paid via credit card, check or wire transfer. Individuals will be invoiced based on the event registration type and their member status. Early deadlines are not applicable for group registrations. Registrations can only be processed with one form of payment, as multiple forms of payment are prohibited. Registration is not guaranteed until payment has been processed by the ACFE. An invoice quote does not secure registration.

Group submissions will not be processed until all information, including payment, is received. Individuals cannot be added to a group after the initial group is processed and will not be provided the group discount. Once the group is initially processed, the registration for that group is closed. Alternatively, individuals already registered cannot be added to a group registration. Existing registrations cannot be used to enhance the discount of a registering group. Please email GroupSubmissions@ACFE.com if you have any questions. Please review the cancellation and transfer policies as terms have been updated.

Hotel and Travel Information

Where can I find the ACFE hotel and room blocks?
Please visit the ACFE Women’s Summit location page. for more information on hotel and room blocks.

How do I get the ACFE rate at the hotel?
Book your hotel online to receive the attendee rate. Rates will be available until February 12, 2026 or until the room block is sold out, whichever comes first.

How do I change or cancel my hotel reservation if I need to?
Hotel cancellations will be handled directly by the hotel. Please call the hotel directly to make changes to or cancel your existing reservation.

How can I make a request for special accommodations?
The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the summit. Contact the ACFE at Events@ACFE.com prior to February 24, 2026. Requests submitted after February 24, 2026, cannot be guaranteed.

What do I wear to the summit?
Dress for all daytime events is business casual. To ensure your comfort during the educational sessions and other events, please bring a sweater or light jacket. It's recommended to bring an umbrella in case of rain. March temperatures in Austin, Texas, range from 52°F to 70°F.

What is the meal policy?
Food and beverages will be available onsite and will include a continental breakfast, lunch and a networking reception.

Earning CPE

How do I earn CPE for the in-person sessions?
To claim CPE credit, you will need to record and report a CPE PIN code for each session you attend. There are two ways to record your CPE PIN codes:

In the ACFE Events App, click the CPE widget on the home screen, type in the CPE PIN code for the session you are attending, and press Submit. Your CPE will be reported automatically to the ACFE. Following the conference, you will be able to download and print your CPE certificate from the ACFE’s website.
Write down the CPE PIN code for each session you attend. Following the conference, you will be sent a link to a web page where you will be able to enter your CPE PIN codes to claim your CPE credit.

How do I earn CPE for the virtual sessions?
To meet NASBA CPE requirements and earn CPE credit, you must attend the full session and click on pop-ups that will appear throughout each presentation. The required number of viewing minutes and pop-ups will be listed on the CPE widget of each session console.

To avoid CPE reporting issues, keep only the session window active while you're viewing a session. Multi-tasking, such as checking emails, viewing other tabs in your browser, or using other programs and apps will affect your viewing minutes.

We ask that you join a few minutes prior to each session's scheduled start time. Sessions will open 15 minutes before presentations begin to ensure you don't miss any important information.

What NASBA delivery methods are used for the ACFE Women's Summit sessions?
Each session is labeled on the Sessions page as either in-person only, virtual only, or both in-person and virtual.

In-person sessions qualify as Group Live.
Virtual sessions qualify as Group Internet-Based.
For sessions offered both in-person and virtually, the delivery method is determined by how the participant attends.

All ACFE Women's Summit sessions are designed to meet the NASBA Standards for either Group Live or Group Internet-Based instructional delivery.

Virtual Summit - General

When will I receive login instructions?
Log in instructions will be emailed to you about one week before the Summit begins.

What time zone will the event be held?
The virtual summit times are all listed in Central Time (CT). Convert these times to your local times by using an Online Time Converter.

When will I receive my CPE certificate?
CPE certificates will be available after March 25, 2026. An email will be sent when they are ready, but you may also visit ACFE.com/MyEventCPE to find your certificate.

When will on-demand recordings be available?
On-demand recordings will be available approximately one month after the conclusion of the summit. An email will be sent when these are available.

Can I download live or on-demand sessions?
No, sessions cannot be downloaded or saved to your computer or device.

Which sessions will be available for on-demand CPE?
All on-demand sessions will be eligible for ACFE CPE credit.

Can I ask questions during the session?
Yes. There is a Q&A box where you can submit questions for the Q&A segment of each session.

How long will I have access to the videos?
You will have access to the videos for one year from the start date of the event.

Can I watch the virtual summit through a VPN connection?
VPNs can cause unreliable speeds and issues displaying pop-ups necessary to track your attendance for CPE. Please disconnect from your VPN prior to accessing the summit. If you are unable to, the summit may be viewed on a data-enabled mobile phone or tablet.

Virtual Summit - Technical Requirements

What are the system requirements for watching the Virtual Conference?
Before you access the event, you should ensure that your browser is configured to stream video. For the virtual summit, you will need a minimum internet connection of 800 Kbps for an optimal experience. For the best viewing experience, we recommend using a wired internet connection and closing any programs or browser sessions running in the background that could cause a lag or delay. Using a VPN can cause unreliable internet speeds and issues displaying CPE pop-ups. Please disconnect from your VPN to access the summit.

Here are steps you can take before the summit to test your system:

Visit SpeedTest.net to check your download speed.
Test Your System.

What Browsers are supported?

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

*Official support for the "latest" version of a newly released browser, among those noted above, will be added within eight weeks of public release. Until then, the previous version will continue to be supported instead.